We are available for online orders 24 hours, 7 days per week.
Customer Service is available Monday - Friday 9:00am – 5:00pm ET to respond to product and/or order related questions. Contact us via email (info@cocoaluxehs.com) or our messaging system (1-888-727-5122). We do not respond to questions about orders sent via any social media platform (Instagram, Facebook, Twitter, etc.)
Office Closures: New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, and Thanksgiving Day.
Christmas Season Closure: CocoaLuxe is closed December 15 - January 1. Online ordering is available, however processing and fulfillment will not begin until January 2nd.